Legal

Privacy Policy

Last updated: August 26, 2026

This policy covers denverporchfest.com and the volunteer-built Denver PorchFest festival app.

1. Who we are

Denver PorchFest is a volunteer-run community music festival. We operate the website at denverporchfest.com and the Denver PorchFest mobile app (the “App”). This Privacy Policy explains what information we collect, how we use it, and your choices.

Contact: info@denverporchfest.com

2. What this covers

  • Our website and related forms (applications, volunteering, donations)
  • Donation / ticket purchases processed through our ticketing partner
  • The Denver PorchFest App (map, lineup, schedule, updates, and deals)

3. Information we collect

Account and ticket information. When you buy a donation ticket or receive App access, we may process your name, email address, ticket type, and a unique access code used to sign in to the App. Ticket purchases are processed by our ticketing provider (currently Humanitix); we receive ticket and contact details needed to operate PorchFest and the App.

App sign-in and device binding. When you sign in with an access code, we store a device identifier on your ticket record so the same code cannot be used on multiple devices at once. Signing out (or an organizer reset) can clear that binding.

App usage content. The App loads festival content from our servers (for example lineup, porch/map locations, updates, and donor deals). If you redeem a deal, we record that redemption against your ticket so it cannot be redeemed twice.

Information stored on your device. The App may store preferences locally on your device (for example favorited artists). That data stays on your device unless you clear app data or uninstall.

Website analytics. Our website may use standard web analytics (such as Google Analytics) to understand aggregate traffic and improve the site. Analytics providers may set cookies or similar technologies according to their own policies.

Communications. If you email us or submit a form, we receive the information you provide (such as name, email, and message content).

Location (optional, event camera). If you use the App’s event camera feature, we may request precise location permission to check that you are near an active PorchFest event area before you can join or upload. Location is used for that geofence check, not to track you around the neighborhood all day. You can deny location and still use map, lineup, schedule, updates, and deals; camera upload will stay locked until location is allowed and you are in range.

Camera and event photos (optional). If you grant camera access and upload through the event camera, we receive the photo you choose to upload, plus related metadata needed to attach it to the active event (for example approximate location at upload time). Photos are stored in our event-photo storage for festival operations and community sharing.

Device details. The App may send basic device context (for example platform, model, OS version, locale, or timezone) with some requests to help us support the App and debug issues.

Map content. The festival map shows porch and venue locations we publish. Browsing the map alone does not require your GPS permission.

4. How we use information

  • Operate PorchFest and provide the website and App
  • Verify donation-ticket access and send invite / access emails
  • Prevent sharing of App access codes across devices
  • Deliver lineup, map, schedule, updates, and eligible donor deals
  • Confirm event-area presence for the optional camera feature
  • Store and display event photos you choose to upload
  • Respond to questions and support requests
  • Improve the event, website, and App (including aggregate analytics)
  • Comply with legal obligations and protect against abuse or fraud

5. How we share information

We do not sell your personal information.

We may share information with:

  • Service providers who help us run PorchFest (for example ticketing, email delivery, hosting, databases, and analytics)
  • Organizers and volunteers as needed to produce the event and support attendees
  • Legal / safety when required by law or to protect rights, safety, and security

6. Retention

We keep personal information only as long as needed for the purposes above, including event operations, support, security, and legal requirements. Local App preferences remain on your device until you remove them.

7. Security

We use reasonable administrative and technical safeguards (including HTTPS for App and website traffic). No method of transmission or storage is 100% secure.

8. Children

PorchFest is a family-friendly community event. The App is intended for ticket holders and is not directed at children under 13. We do not knowingly collect personal information from children under 13 through the App. If you believe a child provided information, contact us and we will delete it.

9. Your choices and requests

You may:

  • Email us to ask what information we have or to request correction/deletion where applicable
  • Sign out of the App (and request a device-binding reset if you need to move devices)
  • Control cookies/analytics through your browser settings where available

Email info@denverporchfest.com with privacy requests. We may need to verify your request.

10. Changes

We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the website or App after an update means you accept the revised policy.

Questions about this policy? Email info@denverporchfest.com. Back to the home page, or read the Terms of Service.